Help Center

We accept all major credit cards as well as PayPal.

Orders are processed in the order in which they are received and delivery varies based upon country. Using basic shipping options: Orders in the USA 3-8 days; Canada 5-10 days; worldwide 5-20 days. Expedited shipping option available using FedEx and others.

Yes, we ship to vast majority of countries in the world. You can select your preferred method of shipment on the checkout page after entering your address.

You are responsible for applicable duties and taxes for the country you are shipping your item to. 

Yes, once your order is processed and fulfilled, you will receive an email with your shipping confirmation and tracking number. 

Yes, you can change your shipping address by emailing service@powerwordsapparel.com with your order number and preferred shipping address. 

We're based in Cincinnati, Ohio and our products are shipped Monday through Friday from our fulfillment center in Los Angeles, California. 

Orders are shipped once a day, Monday through Friday. 

US orders: you will receive an automated email with your tracking number once it has been shipped. Please use an accurate email address at checkout to receive shipping information.

International orders: You can select a shipping method with tracking on the checkout page. If you do not select a shipping method that provides tracking information on the checkout page, you will not be able to track your order once it leaves our fulfillment center. We highly suggest choosing an option that has international tracking. 

Email us at service@powerwordsapparel.com and we'll do our best to find your package! We are not responsible for lost, stolen, damaged packages, or mistakes made by your selected shipping courier. If your package is missing, please contact your selected shipping courier and file a claim. 

Each item is Bella + Canvas, Anvil or a similar American-made brand, sizing guides are below:

Size Chart
Women
Shirts

Chest: Measure under arms around the fullest part of the bust. Be sure to keep tape level across back and comfortably loose.

Waist: Measure around natural waist with a measuring tape. This sizing chart is approximate to support your selection.

Size Chart
Men/Unisex
Shirts

Chest: Measure under arms around the fullest part of the chest. Be sure to keep tape level across back and comfortably loose.
Waist: Measure around natural waist with a measuring tape. This sizing chart is approximate.

Vast majority of products are Bella + Canvas, Anvil or similar type products, the smoothest and softest t-shirt you’ll ever wear.Premium quality, the shirts are 100% fine jersey cotton.

Unfortunately, we only have access to the sizes available on our site. We apologize for not accommodating everyone. 

Yes, please email service@powerwordsapparel.com with your order number and correct size. Note: if the order has already been shipped, we will not be able to make the change. You will responsible for the two way shipping cost if we are able to make the change. 

Yes, if you are interested in purchasing a bulk order for special event, family reunion, inspiring your employees, motivating your students or athletes, please send requesttoservice@powerwordsapparel.com.    

There could be situations where the product is out of stock. Usually, it’s because the manufacturer has low quantities of the product. Your options when this occurs, is to wait until the product is restocked, switch to a similar product. We will work with you to resolve the matter, please email us atService@powerwordsapparel.com.    

Yes, if the order has not already shipped, you can cancel your order by emailing your order number and a request for cancelation to service@powerwordsapparel.com. 

Yes, email service@powerwordsapparel.comwith changes you would like made and your order number. Note: If the product has already been shipped, we will not be able to assist you with making the change. 

No, we cannot change anything related to your billing information. If you entered the wrong billing address, please email service@powerwordsapparel.com with your order number--we can then cancel your order and you can reorder with updated information. 

All sales are final. We do not accept returns. Exchanges must be made within 30 days of purchase. All apparel products must be unworn, unwashed, undamaged, in new condition and in original packaging. We will replace any misprinted or defective products for the same product purchased. We will handle the shipping cost both ways for any defective product replacements, errors on our part.You will be emailed a prepaid shipping label. Customers will be responsible for two way shipping cost associated with returns for change of mind: new size, new color, wrong address etc.  Please submit an exchange request to service@powerwordsapparel.com. 

Wrong Address: If you provide an address that is considered insufficient by the courier, the shipment will be returned to us. You will be liable for reshipment costs once we have confirmed an updated address with you. 

Unclaimed: Shipments that go unclaimed are returned to us and you will be liable for the cost of reshipment to yourself. We are not responsible for items lost, stolen, or damaged in transit.

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